General Data Protection Regulation (GDPR)

 An overview of how we collect and use your information

 This is an overview of:

  • The types of information we collect about you
  • How we collect and use it
  • Who we might share it with
  • The steps we’ll take to make sure it stays private and secure
  • Your rights to your information.

More information

This Privacy Notice is to be enforced from 25 May 2018 in accordance with the General Data Protection Regulation (GDPR)– you can request an up to date copy by emailing or call TTL on 01844 296650 and a hard copy will be sent to you in the post.

Who we are

When we say ‘we’, we mean Toolroom Technology Limited. This is a wholly owned company of the Starrag Group of companies.

We are the ‘data controller’ for the information in this overview. This means we’re responsible for deciding how we can use your information.

The information we collect

We collect information about you from different places including:

  • Directly from you
  • From a third party acting on your behalf e.g. a solution provider or consultant
  • From other partner companies
  • From publicly available sources
  • When we generate it ourselves
  • From other organisations.

We’ll only collect your information in line with relevant regulations and law and this may relate to any of our products or services you apply for, currently hold or have held in the past.

You’re responsible for making sure you give us accurate and up to date information. If you provide information for any other person within your organisation, you’ll need to tell them how to find the Privacy Notice and make sure they agree to us using their information for the purposes set out in it.

How we’ll use your information

We’ll use it to provide any products and services you’ve requested and other purposes e.g.:

  • To confirm your identity and address
  • To understand how you use our products and services
  • To carry out your instructions
  • To improve our products and services
  • To offer you other products and services we believe may benefit you unless you ask us not to.

We’ll only use your information where we’re allowed to by law e.g. carrying out an agreement we have with you, fulfilling a legal obligation, because we have a legitimate business interest or where you agree to it.

We may use your information to help us make credit decisions.

Who we can share your information with

We may share your information with other companies we work in partnership with and other

Starrag Group members. We may also share your information with others outside of the Starrag Group e.g. regulators, insurers, banks, brokers as well as credit reference and fraud prevention agencies.

How long we’ll keep your information

We’ll keep your information for as long as you have a relationship with us. After it ends we’ll keep it where we may need it for our legitimate purposes e.g. to help us respond to queries or complaints, or for other reasons e.g. fighting fraud and financial crime, and responding to requests from regulators.

Transferring your information overseas

Your information may be transferred and stored in countries outside the European Economic Area, including some that may not have laws that provide the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection.

Your rights

You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to object to or restrict processing of it, to make a complaint etc.


Toolroom Technology Limited
Registered in England number 2224439.
Registered Office: Units 1A&1B Haddenham Business Park Pegasus Way, Haddenham, Bucks HP17 8LJ UK.